MSpa Tribeca 4-6 Person Hot Tub
MSpa Tribeca 4-6 Person Hot Tub is backordered and will ship as soon as it is back in stock.
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When Will My Order Arrive?
When Will My Order Arrive?
Please allow 5-7 days for delivery. Want to delay delivery for a later date? No problem! Just contact us.
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Warranty & Returns
Warranty & Returns
Return Policy:
i. In case of damage, please send photographic evidence of the damaged item to sales@elevatedselection.com as outlined in clause (11.2).
ii. Our team will initiate a return on our system and provide you with a return form to include in the package. If a replacement is needed, our team will make the necessary arrangements.
iii. Collection or drop-off details will be coordinated.
iv. The return will be received at our warehouse and undergo inspection.
v. Credits will be issued as required.
Kindly note that we will not issue a credit note for partial returns of a set. Therefore, ensure all cushions, glass parts, fixing kits, and other components are returned along with the furniture. We reserve the right to refuse a credit if only a portion of the goods is returned.
2. Customer Change of Mind:
To return goods because you changed your mind, please follow these steps:
i. Send us an email at sales@elevatedselection.com.
ii. You will be responsible for the cost of returning the goods.
iii. The goods should be returned in their original packaging and in a condition that allows us to resell them without any discounts.
iv. If the goods are returned without the original packaging or if the packaging is damaged, please ensure they are securely wrapped and suitable for transit. In such cases, a re-packaging fee of £35 will be charged to you.
3. Goods received in Error
If you mistakenly received goods, please notify us promptly. We can usually arrange to collect or replace the correct items if needed.
4. Inspection and Acceptance of Goods
1. Upon delivery or collection, it is imperative that you inspect the goods. In case of any shortages, please report them on the delivery date and then notify us via sales@elevatedselection.com within 48 hours of delivery, providing all necessary details. Once an internal investigation is conducted and both parties agree on the shortage, it will be rectified.
2. Should you discover any damages, you are required to inform us via sales@elevatedselection.com within 48 hours of delivery. Please provide the order number, details of the damaged goods, and photographs displaying the damage and packaging. Upon confirming the defect, we will:
i. Initiate a return process and send you a return note to be attached to the damaged item(s).
ii. Upon receiving the returned goods, they will undergo inspection.
iii. Depending on your compliance and our agreement, we will proceed to repair, replace, or refund the goods accordingly.
3. We will not be held liable or obligated further regarding the goods if any of the following conditions are met:
• Failure to provide notice within the specified timeframe.
• Incomplete return of the item, including cushions and glass.
• Defect resulting from normal wear and tear.
• Defect due to misuse, negligence, intentional damage, or any other actions by you or third parties.
4. Our acceptance of returned goods will be confirmed after our inspection. If the inspection does not meet the standards, you will be responsible for the return costs, and no refund or replacement will be arranged.
5. Acceptance of the goods will be considered after your inspection, and in any case, 48 hours after delivery.
Warranty
All items come with a 1-year manufacturer's warranty, protecting the structural frame and any defects. Cushions are only included for defects in manufacturing and do not cover normal wear and tear or misuse. Glass and winter furniture covers are not included after the first 48 hours post-delivery and must be reported within this timeframe (refer to section 11.2).
Why Choose the MSPA Tribeca?
Description
Description
The Tribeca spa features an elegant, dark walnut like finish. This beautiful spa packs all the rigidity of a traditional spa without sacrificing on portability. Surround yourself with 360 degrees of variable bubbles for an immersive relaxation session. For the utmost comfort, enjoy the included head rests and seat cushions
Further benefits to consider on this product:
- 850L Water Capacity
- 97kg Net Weight
- 120 Air Jets
- 1.6 - 2.2°C/Hour Heat Increasing Rate
- 220 - 240V/50Hz Control System (EU) And 110 - 120V/60Hz Control System (USA)
- 2200W Heater (EU) And 1350W Heater (USA)
- 3 Level Massage Air Blower EU:- (L1:300W L2:500W L3:720W) And USA:- (L1:300W L2:450W L3:700)
- 1800L/Hr Filter Pump
- 5.5W Integrated Ozone Generator
- 30 - 50Mg/Hr Ozone Output
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Key Features
Key Features
Dimensions
Dimensions
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
FAQ (Frequently Asked Questions) for MSpa Tribeca 4-6 Person Hot Tub
What are the dimensions of the MSpa Tribeca Hot Tub?
What are the dimensions of the MSpa Tribeca Hot Tub?
The MSpa Tribeca Hot Tub measures 73 inches in diameter and 27 inches in height, providing ample space for 4-6 people.
How many people can the MSpa Tribeca Hot Tub accommodate?
How many people can the MSpa Tribeca Hot Tub accommodate?
The MSpa Tribeca Hot Tub is designed to comfortably accommodate 4-6 people.
What is the water capacity of the hot tub?
What is the water capacity of the hot tub?
The MSpa Tribeca Hot Tub has a water capacity of approximately 245 gallons (930 liters).
What material is the hot tub made from?
What material is the hot tub made from?
The hot tub is made from a durable, reinforced PVC material, ensuring long-lasting use and resistance to wear and tear.
Does the MSpa Tribeca Hot Tub come with a cover?
Does the MSpa Tribeca Hot Tub come with a cover?
Yes, the MSpa Tribeca Hot Tub includes an insulated cover to help maintain water temperature and keep debris out when not in use.
What type of filtration system does this hot tub use?
What type of filtration system does this hot tub use?
The MSpa Tribeca Hot Tub features an advanced 4-hour auto-filtration system with a replaceable filter cartridge to ensure clean and clear water.
How is the hot tub heated?
How is the hot tub heated?
The MSpa Tribeca Hot Tub uses a built-in heater that can heat the water up to a maximum temperature of 104°F (40°C).
Are there any special features included with this hot tub?
Are there any special features included with this hot tub?
Yes, the MSpa Tribeca Hot Tub includes 118 air jets for a relaxing massage experience, an intuitive wired controller, and a built-in ozone generator for added water sanitation.
Is the MSpa Tribeca Hot Tub easy to set up?
Is the MSpa Tribeca Hot Tub easy to set up?
Absolutely! The MSpa Tribeca Hot Tub features a plug-and-play design that allows for quick and easy setup without the need for professional installation.
What maintenance is required for the hot tub?
What maintenance is required for the hot tub?
Regular maintenance includes checking and replacing the filter cartridge, ensuring proper water chemistry, and periodically cleaning the interior of the hot tub to keep it in optimal condition.
Is there a warranty included with the MSpa Tribeca Hot Tub?
Is there a warranty included with the MSpa Tribeca Hot Tub?
Yes, the MSpa Tribeca Hot Tub comes with a manufacturer’s warranty. Please refer to the product manual or contact customer service for detailed warranty information.
Can the hot tub be used year-round?
Can the hot tub be used year-round?
The MSpa Tribeca Hot Tub is designed for use in a variety of climates; however, it is recommended to follow the manufacturer's guidelines for use during extreme weather conditions to ensure optimal performance and longevity.