Bertilo Rowlinson Garden Lounge 1
Bertilo Rowlinson Garden Lounge 1 is backordered and will ship as soon as it is back in stock.
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When Will My Order Arrive?
When Will My Order Arrive?
Please allow 5-7 days for delivery. Want to delay delivery for a later date? No problem! Just contact us.
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Warranty & Returns
Warranty & Returns
Return Policy:
i. In case of damage, please send photographic evidence of the damaged item to sales@elevatedselection.com as outlined in clause (11.2).
ii. Our team will initiate a return on our system and provide you with a return form to include in the package. If a replacement is needed, our team will make the necessary arrangements.
iii. Collection or drop-off details will be coordinated.
iv. The return will be received at our warehouse and undergo inspection.
v. Credits will be issued as required.
Kindly note that we will not issue a credit note for partial returns of a set. Therefore, ensure all cushions, glass parts, fixing kits, and other components are returned along with the furniture. We reserve the right to refuse a credit if only a portion of the goods is returned.
2. Customer Change of Mind:
To return goods because you changed your mind, please follow these steps:
i. Send us an email at sales@elevatedselection.com.
ii. You will be responsible for the cost of returning the goods.
iii. The goods should be returned in their original packaging and in a condition that allows us to resell them without any discounts.
iv. If the goods are returned without the original packaging or if the packaging is damaged, please ensure they are securely wrapped and suitable for transit. In such cases, a re-packaging fee of £35 will be charged to you.
3. Goods received in Error
If you mistakenly received goods, please notify us promptly. We can usually arrange to collect or replace the correct items if needed.
4. Inspection and Acceptance of Goods
1. Upon delivery or collection, it is imperative that you inspect the goods. In case of any shortages, please report them on the delivery date and then notify us via sales@elevatedselection.com within 48 hours of delivery, providing all necessary details. Once an internal investigation is conducted and both parties agree on the shortage, it will be rectified.
2. Should you discover any damages, you are required to inform us via sales@elevatedselection.com within 48 hours of delivery. Please provide the order number, details of the damaged goods, and photographs displaying the damage and packaging. Upon confirming the defect, we will:
i. Initiate a return process and send you a return note to be attached to the damaged item(s).
ii. Upon receiving the returned goods, they will undergo inspection.
iii. Depending on your compliance and our agreement, we will proceed to repair, replace, or refund the goods accordingly.
3. We will not be held liable or obligated further regarding the goods if any of the following conditions are met:
• Failure to provide notice within the specified timeframe.
• Incomplete return of the item, including cushions and glass.
• Defect resulting from normal wear and tear.
• Defect due to misuse, negligence, intentional damage, or any other actions by you or third parties.
4. Our acceptance of returned goods will be confirmed after our inspection. If the inspection does not meet the standards, you will be responsible for the return costs, and no refund or replacement will be arranged.
5. Acceptance of the goods will be considered after your inspection, and in any case, 48 hours after delivery.
Warranty
All items come with a 1-year manufacturer's warranty, protecting the structural frame and any defects. Cushions are only included for defects in manufacturing and do not cover normal wear and tear or misuse. Glass and winter furniture covers are not included after the first 48 hours post-delivery and must be reported within this timeframe (refer to section 11.2).
Bertilo Rowlinson Garden Lounge 1
Description
Description
Bertilo's Garden Lounge 1 offers a modern and chic take on the classic garden gazebo. It provides a beautiful and protected area to unwind and enjoy outdoor living with loved ones. The gazebo is constructed with sturdy 41x41mm timber framing and 19mm tongue and groove timber cladding. It also features attractive louvre panels and a pent sloping roof with a clean and sleek cube design. The gazebo comes in a natural timber finish that can be customized with paint or treatment to match your garden's aesthetic
Further benefits to consider on this product:
- Premium warranty - A family business that has been trading in timber since 1926. With over 90 years of manufacturing knowledge and experience, you can be confident that the products are constructed to the highest standard and from the finest materials available.
Key Features
Key Features
Dimensions
Dimensions
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
FAQ (Frequently Asked Questions) Rowlinson Garden Lounge 1
What are the dimensions of the Bertilo Rowlinson Garden Lounge?
What are the dimensions of the Bertilo Rowlinson Garden Lounge?
The Bertilo Rowlinson Garden Lounge measures approximately 89 inches in width, 63 inches in depth, and 90 inches in height.
What material is the garden lounge made from?
What material is the garden lounge made from?
The garden lounge is constructed from high-quality, pressure-treated timber to ensure durability and resistance to rot and decay.
Is the timber used in the lounge FSC certified?
Is the timber used in the lounge FSC certified?
Yes, the timber used in the Bertilo Rowlinson Garden Lounge is FSC certified, ensuring it is sourced from responsibly managed forests.
Does the garden lounge come with a floor?
Does the garden lounge come with a floor?
Yes, the Bertilo Rowlinson Garden Lounge includes a sturdy timber floor as part of its design.
Is the roof of the garden lounge waterproof?
Is the roof of the garden lounge waterproof?
Yes, the garden lounge features a waterproof roof with a durable roofing felt to protect against the elements.
What type of maintenance is required for the garden lounge?
What type of maintenance is required for the garden lounge?
Regular maintenance includes cleaning the timber surfaces and applying a wood preservative or stain annually to maintain its appearance and protect the wood.
Can the garden lounge be painted or stained?
Can the garden lounge be painted or stained?
Yes, the garden lounge can be painted or stained to match your outdoor decor. It is recommended to use high-quality exterior paint or wood stain.
Is assembly required for the garden lounge?
Is assembly required for the garden lounge?
Yes, assembly is required. The garden lounge comes with detailed assembly instructions and all necessary hardware for easy construction.
How many people can the garden lounge accommodate?
How many people can the garden lounge accommodate?
The Bertilo Rowlinson Garden Lounge comfortably accommodates up to four people, making it perfect for small gatherings and relaxation.
Does the garden lounge include seating?
Does the garden lounge include seating?
The garden lounge does not include seating; however, it can be furnished with outdoor lounge furniture and cushions to create a comfortable seating area.
Can the garden lounge be used year-round?
Can the garden lounge be used year-round?
Yes, the garden lounge can be used year-round, but it is recommended to take additional protective measures, such as using a cover or shelter, during harsh weather conditions.
What is the warranty for the Bertilo Rowlinson Garden Lounge?
What is the warranty for the Bertilo Rowlinson Garden Lounge?
The garden lounge comes with a manufacturer’s warranty. Please refer to the product manual or contact customer service for detailed warranty information.
